Terms of service
Terms of Service
Last updated: 2026-04-08
These Terms of Service (“Terms”) govern your access to and use of the website operated by Detailing Stockroom, a division of Soluvap Inc. (“Company”, “we”, “us”, or “our”).
By accessing our website or purchasing products, you agree to be bound by these Terms.
1. Eligibility
By using this website, you confirm that:
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You are at least the age of majority in your jurisdiction
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You have the legal authority to enter into binding agreements
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You will use the website in compliance with applicable laws
2. Account Registration
To access certain features (including wholesale pricing), you may be required to create an account.
You agree to:
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Provide accurate and complete information
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Maintain the confidentiality of your account credentials
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Accept responsibility for all activities under your account
We reserve the right to:
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Approve, deny, or revoke accounts at our sole discretion
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Restrict access to pricing or purchasing privileges
3. Business-to-Business (B2B) Access
Certain products, pricing, and features are restricted to approved business customers.
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Access may require verification and approval
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We reserve the right to:
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Limit product availability
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Restrict resale channels
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Enforce territory or distribution conditions
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Unauthorized resale or misuse may result in account termination.
4. Product Information
We strive to ensure accuracy in product descriptions, pricing, and availability; however:
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Errors may occur
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We reserve the right to:
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Correct inaccuracies at any time
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Modify or discontinue products without notice
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Refuse or cancel orders
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Product images are for illustration purposes only.
5. Orders and Acceptance
All orders are subject to acceptance by the Company.
We reserve the right to:
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Refuse or cancel any order for any reason, including:
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Pricing errors
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Suspected fraud
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Unauthorized resale activity
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Order confirmation does not constitute final acceptance.
6. Pricing and Payment
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All prices are listed in the applicable currency unless otherwise stated
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Taxes, shipping, and additional fees are calculated separately
You agree to:
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Pay all charges associated with your order
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Provide valid payment information
We reserve the right to adjust pricing at any time without prior notice.
7. Shipping and Risk of Loss
All shipments are governed by our Shipping Policy.
Unless otherwise agreed:
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Shipments are made under EXW (Ex Works) terms
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Risk transfers to the customer upon shipment
The customer is responsible for:
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Customs clearance
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Duties, taxes, and brokerage fees
8. Returns and Refunds
All returns are subject to our Return Policy.
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Unauthorized returns will not be accepted
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Certain products (including chemicals and hazardous materials) may be non-returnable
We reserve the right to:
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Refuse returns that do not meet our conditions
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Apply restocking fees
9. Restricted and Professional Products
Some products sold on this website:
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Are intended for professional use only
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May require certification, training, or authorization
You agree:
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To use products in accordance with manufacturer guidelines
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Not to misuse or resell restricted products without authorization
10. Compliance with Laws
You are responsible for ensuring that your purchase, importation, and use of products comply with all applicable laws and regulations in your jurisdiction, including:
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Transportation of dangerous goods
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Environmental and chemical regulations
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Import/export requirements
11. Intellectual Property
All content on this website, including:
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Text
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Images
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Logos
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Product descriptions
is the property of Detailing Stockroom or its partners and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
12. Limitation of Liability
To the fullest extent permitted by law:
Detailing Stockroom shall not be liable for:
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Indirect, incidental, or consequential damages
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Loss of profits, revenue, or business opportunities
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Damages arising from product misuse or improper application
Our total liability shall not exceed the amount paid for the product in question.
13. Disclaimer of Warranties
All products and services are provided “as is” and “as available.”
We make no warranties, express or implied, including:
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Merchantability
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Fitness for a particular purpose
Customers are responsible for testing products before use.
14. Indemnification
You agree to indemnify and hold harmless Detailing Stockroom and Soluvap Inc. from any claims, damages, or liabilities arising from:
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Your use of the website
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Your misuse of products
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Your violation of these Terms
15. Termination
We reserve the right to:
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Suspend or terminate access to the website
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Cancel accounts or orders
at our sole discretion, without prior notice.
16. Governing Law
These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to conflict of law principles.
17. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will be effective upon posting on the website.
Your continued use of the website constitutes acceptance of the updated Terms.
18. Contact Information
For any questions regarding these Terms:
Email: support@detailingstockroom.com
Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)